Current Openings

Seeking Self Motivated Forklift / Equipment Service Technician. - Shakopee, MN

Position requires mechanical aptitude and some experience in maintenance or repair on automotive, industrial, aviation, heavy duty, or material handling equipment. In-house or road service technician positions an option depending on company staffing needs. Must provide own hand tools

Must have clean driving record. Independent work skills and customer service skills extremely important. Time management skills key.

Wage depends on experience and qualifications. Benefits include:

Health / Dental / Life Insurance
401k Savings Plan
Vacation / Holiday pay
Uniforms

Branch: Quality Equipment – Brainerd, MN
Job description: Parts Associate  


Job Summary

Assists in the day-to-day functions of parts department. Sourcing needed parts for repair jobs for customers and service department. This position is Monday - Friday 8:00 am - 5:00 pm and rotating Saturdays.


Primary Duties and Responsibilities
 

  • Promotes an atmosphere of goodwill and accountability between the company and the customer. Acts in a professional manner and provides a superior level of customer service and satisfaction.
  • Answers incoming parts calls from customers. Accurately sources, orders, and sells parts.
  • Answers in coming parts calls from company technicians. Accurate sources and orders parts for repair jobs.
  • Effectively communicates with customer and technicians’ status of parts. Provides updates on lead times.
  • Receives incoming shipments. Unpacks and disperses parts as needed.
  • Preps and ships outgoing orders as needed.
  • Aids in inventory management.
  • Works with parts manufacturers and aftermarket vendors to efficiently source parts.
  • Cooperatively performs additional duties when assigned by parts management.
  • Inventory cycle counting.
  • May run parts as needed to other company locations or to technicians.

 
Skills Required

 
  • Effectively communicates with customers, co-workers, and management in person, over the phone, and via email.
  • Advanced customer service skills.
  • Computer skills, familiarity with operating systems and general Microsoft programs.
  • Ability to multi-task and maintain organization in fast paced / high pressure environment.
  • Knowledge of material handling industry or other equipment / automotive industries.
  • General mechanical knowledge is a plus
  • Must be able to work independently and in a team.
 

Working Conditions

Work is performed in person on site.

Department: Parts

  • Reports to: Service Manager
     

Benefits:

  • 401(k)

  • Dental insurance

  • Health insurance

  • Health savings account

  • Life insurance

  • Paid time off

  • Retirement plan

  • Vision insurance

Job Description: Parts Associate
Full Time Role: Quality Forklift- Shakopee, MN

Job Summary

Assists in the day-to-day functions of parts department. Sourcing needs parts for repair job for customers and service department. Primary Duties and Responsibilities
• Promotes an atmosphere of goodwill and accountability between the company and the customer. Acts in a professional manner and provides a superior level of customer service and satisfaction.
• Answers incoming parts calls from customers. Accurately sources, orders, and sells parts.
• Answers incoming parts calls from company technicians. Accurately sources and orders parts for repair jobs.
• Effectively communicates with customer and technicians’ status of parts. Provides update on lead times.
• Receives incoming shipments. Unpacks and disperses parts as needed.
• Preps and ships outgoing orders as needed.
• Aids in inventory management.
• Works with parts manufacturers and aftermarket vendors to efficiently source parts.
• Cooperatively performs additional duties when assigned by parts management.


Other Duties and Responsibilities

• Inventory cycle counting.
• May run parts as needed to other company locations or to technicians.
• May assist in repair estimate process.
• Works collectively with company service writers and technicians to provide solution-oriented repair results for customers. Skills Required
• Effectively communicates with customers, co-workers, and management in person, over the phone, and via email
. • Advanced customer service skills.
• Computer skills, familiarity with operating systems and general Microsoft programs.
• Ability to multi-task and maintain organization in fast paced environment.
• Knowledge of material handling industry or other equipment / automotive industries.
• General mechanical knowledge is a plus.
• Must be able to work independently and on a team.


Working Conditions

Work is performed in primarily an office environment with potential exposure to a maintenance environment. The demands of the position often exceed normal working conditions.

Department: Parts
Reports To: QF Parts Manager
Wage: Hourly – based on experience.
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